To view files the could not be processed, go to Records Exchange: Non-Processed Files. The Non-Processed Files page opens. On this page, you can view information about non-processed files, such as the date and time of the attempted upload, the file name, and the file size, and you can search for a particular file.
Tip: Maximum file size is 50 MB. Larger files cannot be processed.
Note: The image above reflects the page as seen by DOH Administrators. What you see may be slightly different if you are a Health System Administrator.
Additionally, you can attempt to re-process a file from this page, if appropriate. The option to process to a file only appears for files less than 5 MB in size.
To search for a non-processed file
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From any page, go to Records Exchange: Non-Processed Files. The Non-Processed Files page opens.
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For Department, type the first few letters of the department name.
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From the list of results, select the correct department.
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For Location, select the location you want to search.
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Click Search. The files appear in the table on the lower half of the page.
To attempt to re-process a file
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From any page, go to Records Exchange: Non-Processed Files. The Non-Processed Files page opens.
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Locate the file you want to attempt to re-process and click its associated Process Now link.
