When run data is unavailable for a given month, make a No Data Report (NDR) request.
To add an NDR request
From any page, go to Requests: NDR. The NDR Requests page opens.
Click Add NDR Request. The Add NDR Request window opens.
Enter information in the fields.
NDR Request Fields
Email of the individual making the NDR request.
Phone number of the individual making the NDR request.
The month for which you are making the NDR request.
Any additional comments regarding the NDR request.