To ensure optimal operations of the TripTix and CDX systems, Support routinely performs system maintenance. While this maintenance is essential to the proper functioning of your system, such maintenance may temporarily impact the performance of these solutions.
As a general rule, system maintenance typically occurs on Sundays from 4 AM EST - 8 AM EST. Although flexible, this standing window can make you prepared for possible known or expected system performance issues during this time.
In the event that no message has gone out alerting you of maintenance or a system issue, please notify Support of any issues you experience that may not yet be reported. Support Team: 888-735-9559.