You can locate a specific run by its Callout Number (also known as dispatch or incident number), even if the run took place outside the 24-month editing window.
To Locate an Existing Record by Callout Number
- Go to the upper-right corner of any page, and click in the Callout Number search box.
- Enter the callout number of the run record you want to locate and then press Enter.
Tip: To search for a run that was not assigned callout number, enter EMPTY to return records without these values recorded.
When only one run corresponds with the searched callout number, that run’s Summary page opens up immediately. If the search returns more than one record, view the summaries to determine which one is the record you need.
If the callout number is invalid and no run record associated with it can be found, a message appears to indicate this.