Most fields in this section can be completed without assistance or explanation. Some specialized fields, however, are unique, and several built-in features allow for even faster completion of this section and its subsections.
The following tips can help you properly and thoroughly complete each subsection of the Incident section.
Crew
- Responding Unit
Name of vehicle responding to the call - Shift, Division, Response District, and Station
Lists of relevant shifts and locations; some fields will autofill based on your other entries - Vehicle Dispatch GPS
Input the current latitude and longitude of your vehicle - Dispatch National Grid
Map page number, fire box number, or department-assigned reference numbers - Crew
When you create a new run record, your name automatically appears in this section. Click Add Crew Member to complete the crew on the run. A new row opens below yours.- Use the picklist in the left field to assign another crew member to the team. That person's credentials appear in the Level (Cert.Number) column.
- Use the picklist in the Response Role field to indicate the crew member's role in the run.
Dispatch
Some fields in the Dispatch window may not be relevant to a particular run.
- Dispatched As
The nature of the incident as described to EMS at dispatch; may match Found to Be - Found to Be
What the nature of the incident was found to be by EMS upon arrival; may match Dispatched As - Incident Reported By
Individual who called in the incident - Callout Number
An automatically assigned number - EMD Performed
Select from No, Not Applicable, Not Recorded, Yes, Unknown if Pre-Arrival Instructions Given, Yes, With Pre-Arrival Instructions Given, and Yes, Without Pre-Arrival Instructions - EMD Card Number and Dispatch Center
Enter relevant information - Callout Number
An automatically assigned number - Dispatch Priority
Select the appropriate priority from 1 (Critical) to 4 (Non-Acute)
Response and Delay
Most of the fields on this window are self-explanatory and prompt you to select from a picklist. As you complete one or more fields, other fields may be flagged as required. (Required fields are marked with a red line and red asterisk.)
Responding Unit Type
Select the appropriate unit type from the list
Response Type
Choosing the proper response time is important to completing an accurate report. The following are definitions of the standard response type options available.
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911 Response (Scene) – A response initiated by your 911 dispatch system
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Intercept – A scenario where one unit meets another unit en route to a hospital to provide additional care; selecting this option automatically designates the run as non-billable
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Interfacility Transport – A transport that involves transporting the patient from one hospital to another
(Refer to the Medicare definitions of emergency and non-emergency transports in the Medicare Coverage of Ambulance Services document.) -
Medical Transport – A scheduled, non-emergency transport of a patient from one facility to another
(Refer to the Medicare definitions of emergency and non-emergency transports in the Medicare Coverage of Ambulance Services document.) -
Mutual Aid – A scenario in which your unit is providing mutual aid to another crew; the call did not come through the 911 dispatch system
- Public Assistance/Other Not Listed – A scenario in which your unit happens upon an incident, for example, or another scenario that could not be anticipated
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Standby – An incident or event that results in a call that did not come through the 911 dispatch system, for example, when your unit was prescheduled to attend an event
Radio Code
When you click in the Radio Code field displays a list of possible patient dispositions. Choosing the proper patient disposition is important to completing an accurate report. The following tips can help you select the proper patient disposition in unique cases.
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If the patient was treated and then transported by a different unit, you can specify whether they were transported by air, ground, law enforcement, or a private vehicle.
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If your crew treated and then transported the patient, select the Patient Treated, Transported by this EMS Unit option.
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If there was no patient to treat or patient information to enter, select either Canceled on Scene (No Patient Found) or Canceled on Scene by other Unit/Agency to remove all patient information sections from the report.
See 911 Call Variations for additional scenarios to consider.
Note: Selections vary by state.
Department Directive
Settings in this field close the account without sending it to billing
Conveyed By
Outside agency that transported the patient