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  1. TripTix by R1
  2. Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Within this category are answers to several frequently asked questions received by the TripTix/CDX team.

Run Record Issues

  • Faxing an ePCR
  • Fields Populated on Lookup or Import
  • Required Fields by Patient Disposition
  • Resolve Validation Errors
  • Runs Stuck in Uploading
  • What is NEMSIS Mode?

System Issues

  • Connectivity Issues
  • Contact Us
  • Hard Drive Failure
  • Reduce Number of Automated Notifications Received
  • Scheduled Maintenance Windows
  • What are Flexible Business Rules?

Log In Issues

  • How Do I Request My Username (CDX)?
  • How Do I Reset My Password?
  • How Do I Reset My PIN?

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